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1,500 fired people in BBVA, the effect of the new technologies

17 septiembre, 2018

Did you know that the new technologies are the cause of 1,500 people fired from Bancomer?

This was because of the implement of multitask atm and mobile app.

“Sources with the knowledge about the topic, could confirm the fire of this employees, which started in August and will continue in a gradual way”.

The bank, which already announce the fire of employees, put in action a digital transformation project in a world platform level, which results on a less employee need.

entrevista de trabajo a robot y hombre

In Mexico the group counted by the close of the first semester with 37,863 employees.

A similar percentage that has a weight in this gross income market (interest and commissions), but in a lower key contribution about benefits.

“The fire of employees is due to the migration of services and procedures to alternative channels”.

The employees affected by this adjustment work in different functions in the net of branch offices that the company has in the country.

The country adds a 45% of the incomes

The upgrades in the service

BBVA Bancomer has made efforts to grow its technological tool with client attention.

costumer service

At the beginning of August, BBVA launched to the Mexican market a Virtual Assistant, with Artificial Intelligence (IA) to interact with the clients by WhatsApp.

In a press conference, Bancomer expose that their users now would count with:

  • Immediate information about branch offices by geolocation.
  • Advisory on open accounts.
  • Use of digital solutions.

personas interactuando en aplicaciones móviles

In the last few years, the bank presided  by Francisco González, has invested 3,100 millions of dollars to digital process and to remodel the whole branch offices net and on the installation of new corporative venues.

During the fired started in the country, the conditions for the break of contracts are being handle and renegotiation in a personal way in which upgrades about legal compensation matters.

If you are part of the employees who are unemployed… Download TinkerLink for free!, you can create your own profile and start woking on your own. Increment your inomes in the easiest and most effective way.

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